Route Optimization: Setup

In this article, you will learn about some ancillary feature sets that should be set up in order to take full advantage of Onfleet's powerful route optimization tool.

Billing note: Route optimization is included with all basic, premium, and professional plans. For more details please visit our pricing page.

This article covers:


To create optimized delivery routes, enable route optimization in the "Add-ons" tab of your administrator's dashboard settings.

Onfleet's route optimization algorithm considers hubs, delivery locations, time windows, driver schedules, vehicle capacities, service time, real-time/ historical traffic data and road speeds/ restrictions. 

In order to utilize Route Optimization you must:

  1. Create a Hub(s)
  2. Assign a Team to the Hub(s)

Optionally, you may:

  1. Create Driver Schedule
  2. Setup Driver Capacity
  3. Setup Task Quantity (see below)
  4. Define Task Service Time (see below)

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Define Task Quantity and Service Time

To provide further flexibility when planning optimal routes, tasks can optionally include individual "Quantity" and "Service Time" values. You must enable route optimization to use the "Service Time" option. 

  • Quantity is used with the capacity to ensure routes are created which fit the constraints of a driver's vehicle.
  • Service Time describes the time a driver is expected to spend at a task's destination. When defined for an individual task, this service time value will override the global service time value defined when optimizing tasks.

Set a task's quantity or service time by double-clicking a task on the sidebar or map and click "Edit". Enter the value into the designated quantity and service time fields, or use the arrows ↑ ↓ on the right to increase/decrease the value. Hit "Save" to apply the changes.

Note: Units used for task quantities must match the units used for driver capacities. If a task does not have an individual quantity defined, we assume a quantity of zero.


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