In this article, you will learn how to use Onfleet's Route Analytics tool which is currently available in Scale and Enterprise plans in the Beta version.
The information provided in Route Analytics will allow administrators and dispatchers to better gauge driver performance and route performance, allowing your team to make efficiency improvements to both drivers and planned routes. This data can also assist in providing drivers with a better experience by adjusting service time, task load, or route length.
Note: This feature is designed for organizations with scheduled delivery routes.
Turn on Route Analytics
To turn on Route Analytics, the administrator for the organization can select "Settings", then click the "Reports" tab.
From there, the administrator can either select "Capture Route Analytics Dynamically" or select "Capture Route Analytic on a Scheduled".
Capture Route Analytics Dynamically - In this setting Onfleet will wait for the driver to start their first task for the day before capturing a snapshot of the route.
Capture Route Analytics on a Schedule - The administrator will select the days they would like the Route Analytics report to be performed and set a "Snapshot Time". The "Snapshot Time" refers to a global time for your organization when Onfleet can assume all routing has been completed, and Onfleet then collects all of the “planned” values that are used to compare against real performance.
Accessing Route Analytics
To access Route Analytics, select the "Route Analytics" tab within your Onfleet dashboard:
Once you are within the Route Analytics section, you will be able to filter the analytics by Team, Driver, and Dates (must be dated prior to the current date). After you have selected your filter options, click on the "Update" button to view your information:
Note: Currently users are only able to view 3 days' worth of route analytics.
Now you will be able to view the routes related to the teams and/or drivers you selected for your Route Analytics:
This view of the Route Analytics will display all the Routes driven in the timeline you have chosen and a quick view of:
Route Name - The name of the Route if it was created via Route Zones.
Driver - The name of the driver the route was originally assigned to.
Vehicle Type - The vehicle type (car, truck, motorcycle).
Planned Completion - Planned completion time for the route.
Actual Completion - The real service time it took the driver to complete the route.
Absolute Difference - The difference between the planned completion time and actual completion time.
Relative Difference - The difference in duration (planned duration/in transit vs. Actual in transit duration of task).
Viewing Route Details
To view more comprehensive details of a Route, you can select the route from the table:
Once you have selected the route, you will have a full view of the task details from the route:
This window will display a map of the route the driver took and the following details:
Task ID - The short ID for the task performed
Route Name - The name of the Route if it was created via Route Zones.
Planned Driver - The name of the driver the route was originally assigned to.
Actual Driver - The name of the driver that performed the route.
Vehicle Type - The vehicle type (car, truck, motorcycle).
Planned Service Time (if applicable) - "Service Time" entered for the route.
Actual Service Time - The real service time it took for the driver to complete the route.
Planned Completion - Planned completion time for the route.
Actual Completion - The real service time it took the driver to complete the route.
Absolute Difference - The difference between the planned completion time and actual completion time
Task Delay - Delay time it took to complete tasks.