In this article, you'll learn about Onfleet's New Analyze Dashboard, the upgraded replacement for Analyze Classic that gives organization administrators and dispatchers a faster, more powerful way to explore historical task, team, and driver data.
To access it, log in to Onfleet and select the "Analyze" tab in the left-hand toolbar.
Note: Analyze Classic will be retired and permanently removed from Onfleet on June 15, 2026. If you are still using Analyze Classic, now is a great time to get familiar with the new dashboard.
What's new compared to Analyze Classic:
- Chart types: Switch any chart view between Line, Stacked Line, Bar, or Stacked Bar to best suit your data
- Flexible filtering: Filter by multiple teams and multiple drivers at once (Classic was limited to one team or one driver at a time)
- Export options: Export all data at once or export each chart and metric individually (Classic only supported exporting all)
- Drill down: Click any chart title to explore the underlying data and pinpoint specific drivers or details, no export needed
- Faster performance: Significantly improved rendering speeds, even with large datasets
- Custom dashboards views (Scale+ only): Add charts and save views tailored per user
- New metrics (Scale+ only): Track average feedback rating, task distance, duration, and more
This article covers:
- Analytics Tab
- Analyze Metrics
- Add a Chart to an Existing View
- Create a Custom View
- How Analytics are Calculated
- Drive Mileage Analytics
- Drill Down into Analytics Data
- Analytics Export
- Analytics History
Analytics Tab
To access your organization’s Analytics page, log in to the dashboard and select the "Analyze" tab on the left-hand toolbar. You’ll see the “Analyze” option. To access the classic view, select the drop-down icon and choose “Analyze (Classic)” from the menu
Select "Analyze" to view the new Analytics dashboard.
On the "Analyze" dashboard, you can view, compare, and analyze metrics for your organization, filtering by tier period, drivers and teams. Select the filter options in the upper-left side of the view to filter your metrics
Analyze Metrics
The Analyze view provides multiple key metrics, such as:
- Task Count by Completion Status
- Task Count by Status
- Task Delay
- Task Service Time
- Driver Duration
- Driver Distance
- Task Type
You can filter your metrics by date by selecting the date drop-down on the upper left side of the view.
Select the filter options on the upper-left side to view your metrics for teams and/or the drivers of your choice.
Add a Chart to an Existing View
Scale and Enterprise customers can create customizable dashboard views in the Analyze tab, adding the specific charts and metrics that matter most to their operations. Custom views are created per user and support up to two saved views.
Use the "+ Add chart" button to add individual charts to your current view.
Once you select "+ Add Chart", a modal will open, displaying all available charts organized into categories: Metrics, Performance over time, and Distributions. Each chart is displayed as a card with a preview and name. Optionally, use the search bar to find a chart by name or tag (e.g., search "Duration" or "feedback").
Click a chart card to select it, and a check mark will appear on the selected card. You can then select the "Add Chart" button will become active, (only one chart can be selected at a time). Click "Add chart" on the bottom right corner of the screen, and then the modal will close and the page will scroll to the newly added chart, which will be visible on your dashboard and respond to your existing filters and date ranges.
To save the updated view, click "Save View" in the lower-right corner of the screen.
Route Performance Charts
You can also view Route Performance in your Analytics view by adding it as a custom chart.
If you would like to view metrics related to route performance, you can add custom charts on your Analytics dashboard view by selecting "+Add Chart" and then searching "Route"
Select the chart you would like, then click "Add Chart".
Create a Custom View
Scale and Enterprise customers can create customizable dashboard views in the Analyze tab, adding the specific charts and metrics that matter most to their operations. Custom views are created per user and support up to two saved views.
You can create a new, fully customizable dashboard view from scratch or based on an existing view.
From the Analyze page, select the "View: Standard" dropdown in the top-right corner.
Once you select "+ Add new view," a new screen will open, and you can enter a name for the new view, then select "Add View".
Select and add charts as needed, or remove charts you do not need. You can add as many charts as you like and drag and drop them to adjust the layout. Changes to the new view are automatically saved.
To delete a view, select the view from the "View" drop-down, and then select "Delete View" located next to the drop-down.
Driver Analytics
Onfleet provides distance calculations that are based on GPS locations recorded while the driver has marked themselves as "on duty" in the driver app. Onfleet has constructed a system to calculate distances reasonably and efficiently; however, the calculations may not line up exactly with those created using other methodologies: different calculation approaches can lead to different outcomes, and some data points may be lost throughout the day due to network conditions or device issues.
In addition, idle mileage may be less accurate because the Onfleet driver app polls more often while tasks are active; therefore, most organizations use only the "active" task value.
While the calculations are reasonably accurate, a vehicle's odometer may be more accurate, with the important distinctions that:
1. The odometer would need to be set/reset in sync with the driver going on or off duty.
2. The vehicle's instruments themselves are accurate.
If your organization uses the Onfleet driver analytics to calculate payroll, it is important to understand that inaccuracies are possible for the reasons mentioned above, so it is important to have a method for resolving any disputes.
Driver analytics are broken up into two metrics:
- Distance (In-transit and Idle) traveled
- Time (In-transit and Idle) while on-duty
This data is particularly useful for employee timesheet tracking and mileage reimbursements. As with task analytics, click on each metric to zero in on the associated data.
- Time (Day, Week, Month)
- Day of Week, Hour of Day
- Drivers use the drop-down menu beneath the bar graphs.
How Analytics are calculated
- Completed Tasks: tasks per hour = (total task count/time all drivers spent active)
- Delay Time: minutes per task = (total minutes delayed for all tasks, each at most 90 minutes) / total number of delayed tasks
- Service Time: minutes per task = (total minutes for all tasks, each at most 30 minutes) / total number of all tasks
- Task Type: drop-off to pick-up ratio = (number of drop-off tasks/number of pick-up tasks)
- Feedback: stars = average rating
- Distance: unit per task = (total distance active + total distance idle) / total number of tasks
- Time: minutes per task = (total duration active + total duration idle) / total number of tasks
Drill Down into Analytics Data
In the Analytics section, you can drill down into the underlying data of any chart by selecting the chart name on the Analytics page.
Analyze Export
You can download a .zip file containing CSV-formatted data used in each of the analytics visualizations. This data can be used for custom analytics outside of Onfleet or stored for future reference.
On the "Analyze[Beta]" tab, you can export all the metrics by selecting "Export All" in the upper left corner.
Alternatively, you can export individual metric charts by selecting the download icon in the upper-right corner of each chart.
Analytics History
Your analytics history is based on your billing tier:
- Launch: 90-day
- Scale: 1-year
- Enterprise: Unlimited
For more details please visit our pricing page or click here to open a Support Ticket.