In this article, you will learn best practices for using dashboard filters and search for showing the exact data that you are looking for.
Dashboard filtering allows dispatchers to quickly hone in on only the activities they are interested in seeing.
To access filters, click the binocular icon in the bottom left corner of the screen. Multiple changes to filters can be made at once and are submitted as a batch change upon dismissal of the window.
Once submitted, you can easily review which filters have been applied by referring to the informational text and icons at the bottom of your dashboard.
The date/time filter allows you to select a single day to visualize in the dashboard. By default, the date/time filter will be set to the current day for monitoring of your real-time operations.
You can review completed tasks by picking a day in the past or plan future routes by picking a day in the future.
The view will default to 12AM today to 12AM tomorrow with the option to filter +/– 6 hours beyond the present date. Simply slide the slider to the left to include the previous day's tasks, or to the right to include the next day's tasks. This 36-hour slider provides further flexibility to narrow the results to a specific time window, such as your organization's business hours.
Note: tasks which belong to a period outside your selected day/time will not be visible after the filters have been applied.
The teams filter allows you to select specific organization units to focus on. Drivers and assigned task which belong to deselected teams will not be visible after the filters have been applied.
The status filters allow you to change visibility of drivers and tasks based on their current status. If a driver or task changes into/out-of this status while the filter is enabled, they will appear/disappear in real-time.
Tasks assigned to drivers whose statuses are deselected will not be visible after the filters have been applied. Tasks whose statuses are deselected will not be visible after the filters have been applied.
At the bottom of the status tab is a check box labeled "Only show (#) Min Delayed." Selection of this filter will show only drivers and tasks which are currently delayed (already late or will be late based on calculated ETA) by the number of minutes chosen in the number field. All teams, drivers and tasks not delayed will be invisible after this filter is applied.
Onfleet search is found in the upper right-hand corner of the dispatcher dashboard, and can be used to find matching tasks, recipients, and drivers.
Perform a standard text search from tasks (address, notes, short id), recipients (name, notes, phone number), or drivers (name, phone number) to get results that match the query.
There are several keywords that can be used stand-alone or in conjunction with text-based queries to restrict the results received according to task and driver state criteria.
Tasks and drivers
|active||all active tasks|
|completed||all completed tasks|
|failed||all completed, failed tasks|
|successful||all completed, successful tasks|
|unassigned||all unassigned tasks|
|all drivers||all drivers|
|drivers online||all on-duty drivers|
|drivers in transit||all drivers currently in transit|
Connected Organization Tasks
|delegated||all tasks sent to connected orgs|
|incoming||all tasks from connected orgs|
Time-based keywords restrict search results to a specific day or date/time range. The following can be used by themselves, or in conjunction with text-based and/or state-based queries.
|last < day of week >|
|next < day of week >|
|< Month > < day >|
|< Month > < day1 > - < day2 >|
|< time > MM/DD/YY|
|< time1 > - < time2 >|
Search is tolerant of typos. For simple misspellings, you may still receive results with the closest match.
Search history is currently restricted to the past 30 days for tasks.