In this article, you will find details on how to communicate with dispatchers while in the field without leaving the Onfleet driver app.
Note: Chat must be enabled by your organization's administrator and is only available for organizations in the Basic tier and above.
To access chat, click the chat bubble icon in the lower right corner of the mobile app. To start a new conversation click the + chat icon in the upper right, then select the appropriate dispatcher.
You can also include photos and screenshots, as well as voice notes, in messages:
Broadcasts (announcements that dispatchers and administrators can send out to all drivers and dispatchers) will be visible from the app's main menu. Access these announcements by tapping the hamburger icon in the top left and selecting the Announcements tab. You will not be able to respond to these communications, as they are one-way only.