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Billing overview

Onfleet offers a 14-day free trial, to give you some time to determine whether our software will be a good fit for your needs. Should you have any questions during your trial, please contact sales@onfleet.com.

Once your 14-day free trial has come to an end, you will be required to choose a plan from the Plans & Billing tab in your administrator's dashboard settings in order to continue using Onfleet:

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For more information about our available plans, please visit our pricing page.

Monthly plans: Upon ending your trial, you will immediately be billed a prorated amount for the remainder of the month, and will be automatically billed on the 1st of every month thereafter, for the upcoming month's base rate and prior month's task overages and telephony.

Annual plans: Upon ending your trial, you will immediately be billed 12 months' base rate. You will also be billed on the 1st of every month thereafter if you have accumulated any task overages and/or telephony usage. 

You may upgrade your plan at any time from the Plans & Billing tab of your administrator's dashboard settings. If you are on a monthly plan and upgrade to a higher monthly plan, you willbe charged a prorated amount for the remainder of the month and will immediately have access to the features of the new plan. If you are on an annual plan, you will be immediately credited a prorated amount of your remaining 12-month plan and will be immediately charged for 12-months' base rate of your newly selected plan, renewing your account for 12 months.

You may downgrade your plan within 30 days of the end of your plan renewal date. You will maintain access to your current plan's feature set until the end of the month, at which point you will automatically be downgraded to your newly selected plan.

If you would like to learn more about Onfleet's enterprise plans for higher volume delivery operations, or if you would prefer to pay for a Professional annual plan via ACH, please contact sales@onfleet.com.

We do not store your credit card information, so none of your sensitive billing information ever hits our servers. We use Stripe, a PCI Service Provider Level 1 certified (the most stringent level of certification) payment processor to handle our recurring billing needs.

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