In this article, you will learn how to edit the completion status of a task. This is a useful feature if a task's status needs to be changed after completion to either "Successful" or "Failed", and allows administrators and dispatchers to edit task completion details such as adding notes.
To edit a task's completion status, click the 'Status' field in any task that has been completed. Update the task completion status and/or failure reasons, and click 'Done' to make the change.
Once a task's status has been edited, the task timeline will then display the new entry with the name of the dispatcher that edited the status.