Onfleet's task and driver statuses are visualized throughout the dashboard using simple, easy to recognize symbols and colors.
Task status is displayed with a color in the sidebar, the map and inside the task detail sheet as a map marker ("pin") or dot icon.
Unassigned: Task has not been assigned to a driver and cannot be executed. Unassigned tasks will appear in the top section of the sidebar and on the map as a grey pin.
Assigned: Task has been assigned to a specific driver and is available for execution. Assigned tasks will appear beneath their assigned drivers in the sidebar and on the map as a purple pin.
In Transit: Task is being executed with active notifications and recipient location tracking. In transit tasks will appear beneath their executing drivers in the sidebar and on the map as a blue pin.
Succeeded: Task has been completed successfully. Succeeded tasks will appear as a green pin on the map only.
Failed: Task has been completed unsuccessfully. Failed tasks will appear as a red pin on the map only.
Driver status is displayed with a color and short text string ("status text") in the sidebar (underneath the driver name) and on the map in the pop up bubble that appears on rollover or click of a driver's icon.
In Transit: Driver is "on-duty" and is actively executing a task. A driver in transit will be location tracked and will appear as a blue dot icon on the map and the sidebar.
Idle: Driver is "on-duty" but is not actively executing a task. An idle driver's location will be tracked and he/she will appear as a green dot icon on the map and the sidebar.
Offline: Driver is "off-duty." An offline driver's location will not be tracked and he/she will not appear on the map. Offline drivers appear in the sidebar as a grey dot icon.
Connection Status: An on-duty driver with a properly responsive network connection will appear with a halo animation around his/her icon and display one of the statuses listed above. An on-duty driver with an unresponsive network connection:
- will not be tracked.
- will appear as a subtly flashing dot with no halo animation.
- the status text will display "Not responding."
After a driver's network connection is restored, the wave animation will begin and the status text will display the updated status (Offline, Idle, or In Transit).
You can easily determine if a task or driver is, or will be, delayed by reviewing either the sidebar or map view.
Task: Task is unassigned or assigned, and the current time is after the gold dot on the top right corner of the task's icon.time, or the ETA will put the driver at that location after the time. A delayed task will appear in the map and sidebar with a small
Driver: Driver has one or more tasks assigned to him/her that are delayed. In all statuses, icon will appear with a gold dot in the upper right corner. If active, the status text will display by how many minutes their current task is estimated to be delayed.