Follow

Dashboard statuses

Onfleet's task and driver statuses are visualized throughout the dashboard using simple, easy to recognize symbols and colors.

Task Statuses

Task status is displayed with a color in the sidebar, the map and inside the task detail sheet as a map marker ("pin") or dot icon.

  Screen_Shot_2017-04-28_at_5.01.58_PM.png

Unassigned: Task has not been assigned to a driver and cannot be executed. Unassigned tasks will appear in the top section of the sidebar and on the map as a grey pin.

Assigned: Task has been assigned to a specific driver and is available for execution. Assigned tasks will appear beneath their assigned drivers in the sidebar and on the map as a purple pin.

In Transit: Task is being executed with active notifications and recipient location tracking. In transit tasks will appear beneath their executing drivers in the sidebar and on the map as a blue pin.

Succeeded: Task has been completed successfully. Succeeded tasks will appear as a green pin on the map only.

Failed: Task has been completed unsuccessfully. Failed tasks will appear as a red pin on the map only.

Driver Statuses

Driver status is displayed with a color and short text string ("status text") in the sidebar (underneath the driver name) and on the map in the pop up bubble that appears on rollover or click of a driver's icon.

                                                     

In Transit: Driver is "on-duty" and is actively executing a task. A driver in transit will be location tracked and will appear as a blue dot icon on the map and the sidebar.

Idle: Driver is "on-duty" but is not actively executing a task. An idle driver's location will be tracked and he/she will appear as a green dot icon on the map and the sidebar.

Offline: Driver is "off-duty." An offline driver's location will not be tracked and he/she will not appear on the map. Offline drivers appear in the sidebar as a grey dot icon.

Connection StatusAn on-duty driver with a properly responsive network connection will appear with a halo animation around his/her icon and display one of the statuses listed above. An on-duty driver with an unresponsive network connection:

  • will not be tracked.
  • will appear as a subtly flashing dot with no halo animation.
  • the status text will display "Not responding."

After a driver's network connection is restored, the wave animation will begin and the status text will display the updated status (Offline, Idle, or In Transit).

Delayed Status

You can easily determine if a task or driver is, or will be, delayed by reviewing either the sidebar or map view. 

                              

Task: Task is unassigned or assigned, and the current time is after the Complete Before time, or the ETA will put the driver at that location after the Complete Before time. A delayed task will appear in the map and sidebar with a small gold dot on the top right corner of the task's icon.

                            

Driver: Driver has one or more tasks assigned to him/her that are delayed. In all statuses, icon will appear with a gold dot in the upper right corner. If active, the status text will display by how many minutes their current task is estimated to be delayed. 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request