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Force complete a Task

In most cases, a task should be completed from the driver app. This will ensure all task completion details including completion location are captured (see Complete a Task).

However, there may be a situation in which a driver is unable to complete a task when, for example, they have lost or broken their mobile device.

To force complete an active task from the dashboard, right-click the task on the map or the sidebar and choose Force Complete Task...

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You will be required to enter a completion status of either Succeeded or Failed and have the option to enter completion notes.

Choose Complete Task to update the status to complete.

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