You can enable a feedback form on the tracking page upon task completion, allowing your recipients to rate and provide feedback on their delivery experience.
To enable this feature, open
Then check the "Enable feedback" box.
You must also have the create a notification with the trigger and insert the tag again to encourage feedback.tag inserted into one of your automatic notifications in order for this to be surfaced. This tag is included by default in the notification, but you may wish to
Once collected, you can access the feedback through the task export feature or by opening the completed task modal within your dashboard (photo of that below):