Structure of an organization

The general structure of an Onfleet organization will be composed of the following:





Your organization has only one administrator account, which you create upon registration. The administrator configures everything, adds and removes dispatchers and drivers, and creates and modifies teams.



Dispatchers are added by the administrator of an organization. Dispatchers create and edit tasks and assign them to drivers in their teams. Dispatchers manage one or more teams (Add a Dispatcher).



Teams make it easy to group drivers and dispatchers together, and are particularly useful if you operate in multiple countries or cities, or in different parts of a single city. The administrator has access to all teams, but dispatchers and drivers are assigned by the administrator to one or more teams (Create a Team).



Drivers are added by the administrator of an organization. They use Onfleet through the driver app on Android or iOS to complete tasks (Add a Driver).