Estimated completion time

Estimated Completion Time (ECT), sometimes referred to as 'Predictive ETA', is an optional feature that displays an estimated time of completion for all tasks assigned to on-duty drivers in your dashboard's sidebar. This estimate is based on Onfleet's proprietary machine-learning algorithm, which considers historic data from your specific organization. 

Note: This feature is only available in the Basic plan and above. For more info about Onfleet's plans, visit our pricing page. Customers grandfathered into Onfleet's old pricing will be able to access this feature until May 31st, 2018.

Estimated Completion Time can be enabled from the "Add-ons" tab of your dashboard settings (this tab is only visible to your organization's administrator). 



The ECT is denoted in the sidebar by a flag icon, followed by the estimated time.

Delayed tasks have a flag icon that is colored according to the relative delay:

  • Gold flag: 1 - 30 minute delay
  • Orange flag: 30+ minute delay




Note: Estimated Completion Time (ECT) is different than Estimated Time of Arrival (ETA).

  • ECT estimates the time that the task will be completed, including service time calculated by Onfleet (if not explicitly set for the task).
  • ETA is shown for the active task and estimates the time until the driver physically arrives at the task location.
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