Follow

Drive for multiple organizations

Drivers that have registered their phone number to drive for more than one organization using Onfleet are able to switch between the organizations that they drive for.

After being added to a second organization, the driver will receive an SMS that will prompt them to go off duty and log out of the Onfleet Driver app completely, and then log back in. The driver will then be presented with a drop down menu selection that will allow them to select the organization with the pending invitation. Once confirmed, going on duty will then show the task list for the organization selected.

driver-dfmo.gif

To switch organizations, go off duty, tap the drop down menu, select the organization to drive for, and then go back on duty.

Note that dispatchers can no longer update their drivers' phone numbers from the dashboard, as drivers can belong to multiple organizations. Drivers can still update their phone numbers themselves through the driver app.

Note: if you were added using different phone numbers and would like to combine those accounts into one, use the account merge tool.

Screen_Shot_2017-08-02_at_21.08.34.png

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request