In this article, you will learn about the settings you can set for the driver app.
This article will cover:
Operations Settings
Driver App preferences are available from the dashboard "Settings" menu and allow administrators to enforce the intended driver delivery workflow via the driver mobile app.
Enabling/Disabling - Allowing driver to start tasks out of order
Disabled (default) - Drivers are required to start and complete tasks in order. This ensures that drivers follow the assigned tasks in order.
Enabled - Drivers can choose to start tasks out of the provided order. This provides drivers autonomy in deciding which tasks to complete.
Enabling/Disabling - Warn driver when starting task before complete after time
Disabled (default) - Drivers are not warned before they complete a task after the scheduled completion time.
Enabled - Drivers are warned if they start a task before the complete time.
Enabling/Disabling offline mode
Disabled (default) - A driver is restricted from completing or starting a new task until they have enough connectivity.
Enabled - Offline mode allows you to keep drivers productive even in low-connectivity areas like rural zones and high-density urban environments.
Enabling/Disabling - Allow photos uploaded from camera roll
Enabled (default) - You may also choose to allow photos from the driver's phone to be uploaded to a task.
Disabled - Your organization may require drivers to take the photo at the time that the task is completed. Drivers will be unable to submit photos that were taken previously.
Enabling/Disabling - Allow drivers to initiate communication with recipients
Disabled - Drivers can not communicate directly with recipients.
Enabled (default) - Drivers can communicate directly with recipients.
Completion Requirements
Notes, Signature collection, and Photo collection upon delivery can be set to 'Required', 'Enabled' (with an optional warning for the driver), or completely disabled, with independent settings for pickup and dropoff tasks, depending on your organization's requirements. Tasks cannot be completed by the driver until the required signature and/or photo has been collected.
Once the Driver App settings are confirmed, the settings will be applied to all existing tasks for all workers during their next session (when they next go on duty).