Driver App Settings

In this article, you will learn about the settings you can set for the driver app. 

This article will cover: 

Operations Settings

Driver App preferences are available from the dashboard "Settings" menu and allow administrators to enforce the intended driver delivery workflow via the driver mobile app.

If your organization wants to enforce the drivers to complete tasks in a specific order, ensure the "Allow drivers to start task out of order" is not selected. If you would like to allow drivers to start tasks out of order, you can select this option and then click on the "Warn driver when starting task out of order" checkbox.  If a driver attempts to start a task out of order when this option is enabled, they will be warned and given the option to reconsider.

You may also choose to warn a driver if they start a task before the complete time.

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Completion Requirements

Notes, Signature collection, and Photo collection upon delivery can be set to 'Required', 'Enabled' (with an optional warning for the driver), or completely disabled, with independent settings for pickup and dropoff tasks, depending on your organization's requirements. Tasks cannot be completed by the driver until the required signature and/or photo has been collected.

'Block access to camera roll' is an option that, when selected, requires that drivers take the photo at the time that the task is completed. Drivers will be unable to submit photos that were taken previously.

'Allow drivers to initiate communication' is an option to allow drivers to contact and communicate directly with recipients.

Once the Driver App settings are confirmed, the settings will be applied to all existing tasks for all workers during their next session (when they next go on duty).

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